// RA 11934 · SIM REGISTRATION ACT · UPDATED 2026
Globe SIM Registration Online (new.globe.com.ph/simreg) 2026
If you use a Globe, TM, or TNT number in the Philippines, you must register your SIM card under the country's SIM Registration Act. Missing registration requirements can lead to service disruption or deactivation.
This hub walks you through who needs to register, the documents required, step-by-step registration methods, and common issues users face during the process.
- Free
- Official Globe channels only
- Under 10 minutes
- RA 11934 compliant
// THE LAW EXPLAINED
What Is Globe SIM Registration and Why It's Required by Law
Globe SIM registration is the process of linking your SIM card or eSIM to your real identity. You submit your name, address, birth date, a valid ID, and a selfie. Globe checks this against your ID, then activates your number for calls, texts, and mobile data.
The law behind this, RA 11934, was signed to stop a specific problem: scammers using anonymous SIM cards to run phishing texts, fake investment offers, and smishing scams. Before the law, anyone could buy a SIM off a shelf and start texting people without ever giving their name.
By August 2023, around 114 million SIM cards had already been registered nationwide, covering roughly 68% of all active SIMs in the country. That number has only grown since.
0M+
SIMs registered nationwide
By August 2023 — and that number has only grown since.
0%
Of all active SIMs covered
Share of the country's active SIMs already registered by Aug 2023.
Keep your number active
Unregistered SIMs get deactivated and lose their load balance.
Fewer spam and scam texts
Every number is tied to a verified person, which reduces spam and scam texts.
Unlock GlobeOne perks
Registration unlocks GlobeOne app features, promos, and loyalty rewards tied to your registered account.
A paper trail that protects you
If your SIM is ever stolen or used in fraud, it's linked to your verified ID.
// GLOBE · TM · TNT
Who Needs to Register: Globe, TM, and TNT Users
Globe uses one registration system for its different mobile brands. If you use Globe, TM, or TNT, you need to know whether your SIM must be registered.
| Brand | Who uses it | Registration portal |
|---|---|---|
| Globe | Prepaid and postpaid mobile users | new.globe.com.ph/simreg |
| TM (Touch Mobile) | Budget prepaid users on the Globe network | Same portal, same system |
| TNT | Prepaid users on the Smart–Sun network (different from Globe/TM) | TNT's own registration system, not Globe's |
If your SIM came from a Globe or TM pack, you're in the right place. If it's a TNT or Smart SIM, you'll need to register through Smart's system instead, since they run on a separate network despite both being part of the same parent company.
This hub also covers Globe Postpaid, Platinum, LTE@Home, and Globe at Home Prepaid WiFi users, since all of them fall under the same law.
Have your ID ready? Register in minutes
Everything below prepares you; the registration itself happens on Globe's official portal.You'll complete every step — OTP, ID, and selfie — directly on new.globe.com.ph/simreg.
// PRE-FLIGHT CHECK
Documents and Requirements Before You Start
Get these ready before you open the registration page. Most people fail their first attempt simply because their photo upload doesn't meet the file requirements.
- Item 01
A working Globe, TM, or Globe at Home number that can receive an SMS OTP
- Item 02
One valid government-issued ID
- Item 03
A clear, well-lit selfie
- Item 04
A few minutes of stable internet connection
// ACCEPTED IDENTIFICATION
Accepted Valid IDs for Globe SIM Registration
One valid government-issued ID is all you need. Here's the full list Globe accepts, with the notes that matter.
Philippine National ID (PhilSys)
Preferred, PVC card avoids delays
Passport
Required for foreign nationals
UMID Card
Must be unexpired
Driver's License
Must show clear photo and text
Senior Citizen ID
Accepted for elderly applicants
BIR ID
Accepted for self-employed applicants
Alien Certificate of Registration (ACR I-Card)
Common for long-term foreign residents
Alien Employment Permit (AEP from DOLE)
For foreign workers
Paper ID with printed photo
Frequently causes upload rejection
A quick tip Globe support repeats often: a PVC-type ID with a laminated finish scans more reliably than a paper ID. If your only ID is a printed paper copy, expect more back-and-forth during verification.
// SELFIE & PHOTO RULES
Selfie and Photo Requirements That Pass Verification
Photo uploads are the number-one reason first attempts fail. Follow these rules and your submission goes through the first time.
- Take your selfie in good lighting, facing the camera directly
- Keep the background plain if possible
- Make sure your ID photo shows all four corners and readable text
- Keep file sizes under 2MB, saved as JPG or PNG
- No filters on your selfie
- No sunglasses
- No face coverings
- No blurry or cropped ID photos
// METHOD 01 · ONLINE PORTAL
How to Register Your Globe SIM Online (Step-by-Step)
This is the fastest method for most users, and it usually takes under 10 minutes if your documents are ready.
→ new.globe.com.ph/simreg
- 01
Open the official portal
Go to the official portal at new.globe.com.ph/simreg. Do not use any other domain.
- 02
Enter your mobile number
Enter your 10-digit or 11-digit Globe or TM mobile number and tap Register.
- 03
Enter the SMS OTP
Wait for the 6-digit OTP sent by SMS. It's usually valid for around 5 minutes, so enter it right away.
- 04
Fill in your personal details
Enter your details exactly as they appear on your ID: full name, birth date, and complete address.
- 05
Choose your ID type
Select your ID type from the dropdown and enter your ID number.
- 06
Upload your ID photo
Upload a clear photo of your ID, front and back if required.
- 07
Take your selfie
Take and upload your selfie.
- 08
Agree to the privacy notice
Read Globe's Privacy Notice and Attestation of Completeness and Accuracy, then tick the agreement box.
- 09
Submit
Tap Submit.
- 10
Save your reference number
Save the reference number shown on screen. This is your proof of registration.
After you submit
After submitting, watch your phone for a confirmation SMS from Globe. If your SIM is Postpaid or Platinum, you may also be asked to text SIMREG to 8080 to confirm your details. If you have Globe at Home, the confirmation step is different: text SIMREG followed by your account number and landline or Super Home phone number to 268204.
// METHOD 02 · GLOBEONE APP
How to Register Using the GlobeOne App
If you'd rather not use a browser, the GlobeOne app handles the same process with a slightly smoother interface, and it lets you check your registration status afterward without logging into a separate site.
Open the GlobeOne app and log in to your account.
Go to Account Settings or your Profile, then select Verify Identity or SIM Registration.
Enter your details exactly as shown on your valid ID.
Capture a clear photo of your ID, making sure all text is legible.
Follow the prompt to take a selfie for facial verification.
Submit your request.
Wait for an in-app notification confirming your identity has been verified.
GlobeOne also shows you a Registered or Pending status under your account dashboard, so you don't have to wonder whether your submission actually went through.
In-store walkthrough
- 1
Find the nearest Globe store using the store locator on globe.com.ph.
- 2
Bring your SIM card and one valid government ID.
- 3
Tell the staff you want to register your SIM.
- 4
Hand over your ID when asked.
- 5
Answer questions about your full name, address, and postal code to complete the form.
- 6
Confirm your details and complete the in-store verification.
// METHOD 03 · GLOBE STORE
How to Register a Globe SIM at a Store
Some people prefer doing this in person, especially older users or anyone uncomfortable uploading ID photos online.
In-store registration usually takes 5 to 10 minutes once you reach the counter. It's slower because of queues, but it skips any worry about file upload errors.
Use the store locator on globe.com.ph to find your nearest branch, and bring the SIM plus one valid government ID — that's all the counter needs.
Prefer a scheduled visit? See our Globe appointment guide to skip the queue.
// UNDER 18
Globe SIM Registration for Minors Under 18
The law doesn't allow anyone under 18 to register a SIM in their own name. Instead, the SIM has to be registered under a parent or legal guardian.
- The parent or guardian completes the registration form using their own valid ID and selfie.
- The SIM number itself can still be the one the minor actually uses day to day.
- If the registration is ever questioned, the responsibility legally sits with the parent or guardian, not the minor.
This applies whether you're registering through the online portal, the GlobeOne app, or in-store.
// VISITORS · STUDENTS · WORKERS
Globe SIM Registration for Foreigners and Tourists
Foreign nationals, including tourists, students, and workers, are required to register too. This is one of the most confusing parts of the law, since requirements differ slightly from local registration.
- Passport with photo and visa page
- Proof of address in the Philippines, such as a hotel booking, lease agreement, or utility bill
- Alien Certificate of Registration (ACR) or ACR I-Card, for longer stays
- Employment Permit or Student Visa, for workers and students staying longer term
No Philippine address yet?
If you don't have a fixed Philippine address yet, you generally have two options: leave the address field blank where the form allows it, or enter your home country address instead. Staff at Globe stores can usually confirm which option applies to your situation if the online form gives you trouble.
Short-term visitors
For short-term visitors, your registered SIM stays valid only for the length of your visa or authorized stay. Once that period ends, the SIM deactivates automatically.
Long-term residents
Long-term foreign residents can renew their registration anytime through the GlobeOne app or at a Globe store.
Prepaid Traveler eSIM — 5 steps
- 1Download the GlobeOne app before you arrive.
- 2Select Purchase an eSIM for PH visitors.
- 3Choose a data plan and pay using Visa, Mastercard, or JCB.
- 4Download and install your eSIM, ideally over WiFi before you land.
- 5Register your eSIM upon arrival using your passport details.
You can also pick up a physical Globe Prepaid SIM at the arrival areas of NAIA Terminals 1 and 3, Clark International Airport, or Mactan-Cebu International Airport, and register it on the spot at the airport kiosk.
// ENTERPRISE COMPLIANCE
Globe SIM Registration for Business and Enterprise Accounts
Companies that issue SIMs to employees, or use SIMs in devices like POS terminals and modems, also fall under RA 11934. Globe runs a separate portal for this at business-simreg.globe.com.ph.
- The end user or merchant is the one responsible for the SIM once it's registered, not the company itself by default.
- An authorized company representative usually handles bulk registration for multiple SIMs.
- If a SIM is already registered under the company or an authorized representative, no further updates are typically needed unless details change.
Business portal: business-simreg.globe.com.ph
If you manage SIMs for a business, it's worth registering through the dedicated business portal rather than the standard consumer one, since it's built to handle multiple numbers at once.
// MYFI · GLOBE AT HOME
Globe Mobile WiFi and Globe at Home Prepaid SIM Registration
Prepaid WiFi devices, often called MyFi, need registration too, and the process runs through the device itself rather than your phone.
Dashboard: 192.168.8.1
For Globe at Home Postpaid users, you'll likely get a separate confirmation SMS asking you to text SIMREG along with your account number and landline number to 268204. Confirmation goes to 268204.
Slow data after registering? Check our APN settings for Globe guide.
Set up your Globe Mobile WiFi device following its instruction manual.
Connect your phone to the device's WiFi network.
Open a browser and go to 192.168.8.1 to access the MyFi dashboard.
Log in using the username and password printed in your manual or on the device.
Open the SMS or Inbox section to find the registration link Globe sent you.
Tap the link, enter your Mobile WiFi number, and request your OTP.
Check the device inbox for the OTP and enter it.
Complete the form with your ID and selfie, then submit.
Save the reference number shown on screen.
// STATUS CHECK
How to Check If Your Globe SIM Is Already Registered
You have three reliable ways to confirm your status, and you don't need to guess.
If you're still unsure, calling Globe's free hotline at 211 from your Globe or TM number is the fastest way to get a direct answer. The hotline is 211 — free from any Globe or TM number.
| Method | How |
|---|---|
| GlobeOne app | Check your account dashboard for a Registered or Pending label |
| Online portal | Log in at new.globe.com.ph/simreg and check your status |
| Globe store | Visit any branch and ask staff to confirm using your number |
// TROUBLESHOOTING
Common Globe SIM Registration Errors and How to Fix Them
Six problems cause almost every failed registration. Match yours below and apply the fix.
| Problem | Likely Cause | Fix |
|---|---|---|
| OTP not received | Weak signal or wrong number entered | Restart your phone, double-check the number, then request a new OTP |
| ID upload rejected | Blurry photo or wrong file format | Use JPG or PNG, retake the photo in better lighting |
| File too large | Photo exceeds 2MB | Compress the image before uploading |
| Selfie rejected | Poor lighting or obstructed face | Retake in natural light with nothing covering your face |
| Registration stuck on Pending | Details don't match your ID exactly | Recheck spelling, dates, and address against your ID, then resubmit |
| Confirmation SMS never arrives | Delay on Globe's end or wrong number | Wait a few hours, then contact Globe support at 211 if it still hasn't arrived |
If none of these fixes work, your best move is contacting Globe directly through the 211 hotline or the official GlobeOne app chat, rather than trying multiple third-party sites that claim to "fix" registration issues.
Fixed the issue? Finish your registration
Head back to the official portal and complete your submission while your documents are ready.You'll complete every step — OTP, ID, and selfie — directly on new.globe.com.ph/simreg.
// TRUST & SAFETY
Watch Out for Fake Globe SIM Registration Websites
Trust & Safety Alert
This is worth its own section because it's a real and growing problem. Several lookalike domains have appeared that copy Globe's design and ask for the same ID and selfie uploads, but are not affiliated with Globe Telecom in any way. Names you might come across include variations like globesimreg, globesimregistration, or globe-sim-registration with different extensions.
- Only register through new.globe.com.ph/simreg or the official GlobeOne app downloaded from the Apple App Store or Google Play Store.
- Check the URL carefully before entering any personal details. Globe will never ask you to register through a random .app, .ph clone, or shortened link sent over SMS or social media.
- Never upload your ID or selfie to a site you reached through a Facebook ad or unsolicited text message.
- If you're unsure whether a site is real, call Globe's hotline at 211 to confirm before submitting anything.
// THE COST OF SKIPPING IT
What Happens If You Don't Register Your SIM
Unregistered SIMs get deactivated by the network. That means no calls, no texts, no mobile data, and you lose whatever load balance was left on the SIM at the time. You also lose your number permanently in most cases, since deactivated numbers eventually get recycled back into Globe's system.
Beyond losing service, an unregistered number also can't access GlobeOne promos, certain GCash-linked services, or bundled perks like Netflix, Disney+, and Spotify offers tied to registered Globe accounts.
// QUICK ANSWERS
Globe SIM Registration FAQs
The seven questions Globe users ask most, answered straight.
A Few Minutes Now Protects Your Number and Your Identity
Registering your Globe SIM doesn't have to be complicated once you know which path applies to you. Locals can finish it online in under 10 minutes through new.globe.com.ph/simreg or the GlobeOne app. Minors register under a parent or guardian. Foreigners need a passport plus one supporting document, and short-term SIMs stay tied to the length of their visa. Businesses use a separate portal built for handling multiple SIMs at once.
The one rule that applies to everyone: only register through new.globe.com.ph/simreg or the official GlobeOne app. Skipping registration means losing your number and your load balance, while using a fake site means risking your ID and personal data. A few minutes of doing it the right way protects both your connection and your identity.
Register Your Globe SIM Now